‘TargetSolutions Is the Best Decision I Ever Made,’ Says Lawrence Fire Dept.’s Division Chief

SAN DIEGO, Calif. – April 4, 2013 – Training is critical to the livelihood of every fire department. Emergency responders need timely, impactful education if they are going to consistently meet their mission. But no matter what size department, whether it’s a small volunteer group, or a huge metro organization, it can be problematic taking resources off the grid for live training exercises.

After all, gathering a large group of firefighters together for in-house activities and lectures has expensive administrative costs, but even more importantly, sacrifices precious time.

“I do not think you can put a value on quick response,” says Dino Batalis, the fire chief for the City of Lawrence Fire Department in Indiana. “If these vehicles are able to stay in their districts, response time is much quicker than having to travel from a central location.”

That is why Batalis and his department were seeking a flexible, convenient training solution that would enable personnel with the ability to complete required training on their own schedule. It didn’t take the department long to realize TargetSolutions, the industry’s leading online training and records management system, was the answer.

After signing up with TargetSolutions in 2009, the department saw drastic improvements in its day-to-day procedures thanks to the powerful platform’s robust capabilities, Batalis said.

“TargetSolutions has made our jobs much easier,” Batalis said. “Costs savings, definitely – but time, effort, support, things we can’t put a number on. … We’ve been able to access training and leave equipment in the firehouses to protect the districts.”

While the ability to more effectively serve the citizens of Lawrence, Ind., is a huge benefit, the department’s EMS Captain Mark Fleming raves about TargetSolutions’ impressive records management system.